Affordable business telecoms solutions to improve your communication with staff and customers alike.
Communication is key to a successful business. Whatever communication challenges your business is facing, through our industry experience and knowledge, we will help you find the right business telecoms solution for your unique requirements.
We deliver complete business telecoms solutions, including competitive call rates, the latest phones, and a range of handy tools and applications – and all built to suit the specific needs of you and your budget.
Below is a selection of the some of our most popular services.
If there’s something you need, but can’t see it here, then please give us a call to discuss your options.
Our friendly team can be contacted on 01980 750220.
The Business Telecoms Package
This package is ideal for businesses of any size. Scalable to develop with your needs, our Business Telecoms Package solves a host of communication issues with an extensive range of call handling and management features, including:
Turn your smartphone into an extension of your office phone with a smart app
Never miss a call again with auto-attendant added to your phoneline
Help to lower your lost call rates with call queuing
Reduce hang up rates & relay useful info with on-hold messaging & music
Benefit from flexibility in the workspace with hotdesking
Secure, unlimited conference calls with crystal clear call quality
CRM integration – keep all your customer communication in one place
Include instant messaging to stay connected with colleagues & customers
You will also be able to choose your handset from a selection of the latest desk phones on the market, featuring touchscreen, full colour HD display, crystal clear video calling, and much more.
To find out more about our Business Telecoms Package contact us TODAY on 01980 750220.
The Lite Telecoms Package
Our Lite Telecoms Package has been designed with small businesses in mind. It boasts all the powerful core functionally needed to help solve the most important communications issues affecting your business.
Our Lite Telecoms Package is light in name only, and packs a punch with a choice of the latest desk phones, attractive call bundles and business-critical communication features and benefits, including:
Manage calls efficiently and professionally with auto attendant
Reduce the number of lost calls with call queuing
Access what you need from your smartphone with a mobile app
Sync your office phone & smartphone will mobile pairing & never miss a call again
Ensure a secure place for your meetings with conference calling
Facilitate better contact for customers & colleagues via the use of extensions
Listen to messages from any device, anywhere with unified voicemail
Cut down on missed calls with call grouping
On-hold Marketing
One of the most popular features of our business telecoms solutions is on-hold marketing.
This simple feature is incredibly powerful and can significantly reduce your call drop-off rates.
Instead of losing customers while they are on hold, why not engage with them? Add music and important messages – inform, cross sell, or upsell to customers while they are waiting.
Choose from a wide range of music genres
Ensure consistency with your brand with multiple voice choices
Fully customisable messages to suit your needs
User-friendly – change your messaging whenever you like
To find out more about our on-hold marketing services contact us TODAY on 01980 750220.
Call Centre Telephone System
Power-up your customer service and enhance employee productivity and training with our specialist Call Centre Telephone System.
This system has it all, from real-time queue stats to comprehensive and insightful reporting.
Additional features of our powerful Call Centre telecoms system include:
Reduce the number of lost calls with unlimited queues
Organise and prioritise teams with queue stats
Observe and understand live calls with agent monitoring
Display live target data to help improve performance with a wallboard
Enable alerts to allow agents to ask for help when on a call
Fully managed control – limit or grant agent access to features
Maintenance & Support
Our friendly, experienced team are experts in the field of business telecoms.
We will provide full training upon installation, so you and your business can quickly get up to speed and start benefitting from your new telephone system.
With our ongoing, UK-based support, you won’t have to worry about any downtime.
Our maintenance and support services are tailored to the specific needs of your business to ensure that you stay connected.
To find out more about our maintenance and support services contact us TODAY on 01980 750220.
Business Broadband
As well as upgrading or installing your new business telecoms system, we can also provide fast, reliable business broadband as part of your package.
We have a variety of options when it comes to keeping your business connected, from ADSL to dedicated fibre services.
Whatever package you choose, we will ensure that your connection is fast, secure and reliable.
To find out more about our Business Broadband contact us TODAY on 01980 750220.
Get your free quote today
Get in touch today to find out more and arrange your FREE no obligation quotation.
Simply complete and submit the form below and a member of our friendly team will get back to you shortly.